Help Desk Software
One Place to Manage All Your IT Support
SysAid Help Desk offers all the essentials in one place including: a powerful ticket management tool, IT asset management, self-service, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more.
Key Features Available with SysAid Help Desk Software
Automate your IT processes and activities, from logging tickets through to issue management.
Allow end users to submit tickets, engage in chat, track ticket history, and use the knowledge base to perform self-service actions.
Create a knowledge base with how-to solutions for use by both sysadmins and end users via self-service.
Allow end users to securely reset their domain passwords and unlock their accounts without the need for sysadmin intervention.
Securely resolve end-user issues from anywhere using SysAid native remote control capabilities.
Including CMDB, Chat, Automation, and more. Explore all the flexible help desk features in one place.